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Cancellations to services between Didcot Parkway and Reading

Summary

Following signalling problems between Didcot Parkway and Reading all lines have now reopened.


Train services running through these stations are returning to normal but some services may still be delayed at short notice. Normal services will be provided as soon as possible.

Lines are now open through the Pangbourne area however residual delays are likely while services return to normal.

Travel Advice
  • CrossCountry will accept First Great Western ticket holders on their services between Oxford and Reading until futher notice.

  • Chiltern will accept First Great Western ticket holders on their services between Oxford and Banbury until further notice.

  • Please check your journey before you travel.
How to apply for a refund
  • If purchased via First Great Western’s website or via our Mobile App, please apply for a refund via account for all tickets except Advance tickets.

  • If purchased by phone through our Telesales Department, return the tickets and a completed application form to:

First Great Western Aftersales Department
FREEPOST - RSKT-AHAZ-SLRH
Plymouth
PL4 6ZZ


Download this refund form if you purchased via First Great Western telesales.

  • If purchased at a station, return them to the station concerned or send the tickets and a completed application form to:

First Great Western
Customer Relations
FREEPOST RSKT-AHAZ-SLRH
Plymouth
PL4 6AB


Download this refund form if you purchased at a First Great Western station.