Swindon (Wilts)

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Transport

Cycle storage
Yes

Cycles can be carried on our trains free of charge.

Storage location: Platforms1/2/3/4, short stay car park, at the <span style=""line-height: normal; text-transform: none; font-variant: normal; font-style: normal; text-indent: 0px; display: inline !important; font-family: ; white-space: pre-wrap; float: none; letter-spacing: normal; font-weight: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"">front of the station and Milkbank.</span>
Sheltered cycle storage
No
Rail replacement
Yes

Front of The station

Car park
Yes

Station Car Park - 578 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Taxi rank
Yes

Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Ticket buying and collection

Ticket office opening
Yes

Monday-Friday 06:00 to 20:30
Saturday 06:00 to 20:00
Sunday 07:30 to 20:30

Inside main station entrance

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
Penalty fares
Yes
Applicable Operators: First Great Western

Accessibility and mobility access

Customer help points
Yes
Staff help
Yes

Monday-Friday 05:15 to 00:00
Saturday 05:15 to 00:00
Sunday 07:00 to 00:30

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Accessible ticket machines
Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Accessible ticket office counter
Yes

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Accessible taxis are available. Please request staff assistance.

Accessible public telephones
No

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to

Accessible toilets
No

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:

Step free access coverage
Yes
wholeStation

lift access to all platforms, step free access to ticket office

Impaired mobility set down
Yes

Set- Down / Pick up Points are available in the short stay carpark.

Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
No
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes

Monday-Sunday 07:00 to 22:00

Toilets
Yes
Free Wi-Fi
Yes
<p class=""MsoNormal""><a href=""http://thecloud.jiwire.com/wi-fi-wireless-hotspot-Swindon-England-GB-First-Great-Western-Swindon-1208688.htm"">The Cloud</a></p>

Staffing

Staffing level
Yes
Full-Time

Station Location

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