Bristol Parkway

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Transport

Cycle storage
Yes

Situated in the under ground car park. Please note Cycles can be carried on our trains free of charge.

Storage location: Front of station
Sheltered cycle storage
Yes
Rail replacement
Yes

Dedicated bus interchange adjacent to west entrance of station building

Car park
Yes

Station Car Park - 1140 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Taxi rank
Yes

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Ticket buying and collection

Ticket office opening
Yes

Monday-Friday 05:40 to 20:00
Saturday 06:50 to 18:00
Sunday 08:30 to 19:00

In ticket hall/first floor.

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
Penalty fares
Yes
Applicable Operators: First Great Western

Accessibility and mobility access

Customer help points
Yes
Staff help
Yes

Monday-Friday 04:30 to 01:45
Saturday 05:00 to 01:15
Sunday 05:30 to 01:45

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Accessible ticket machines
Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Accessible ticket office counter
No

Low-level accessible counter is available, all booking office counters have hearing loop fitted.

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Accessible taxis are available

Accessible public telephones
No

Public telephones are accessible

Accessible toilets
Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/site:

Step free access coverage
Yes
wholeStation

Via lifts to all platforms and facilities, Ticket Office is step free

Impaired mobility set down
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.

Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
No
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes

Monday-Sunday 07:00 to 22:00

Toilets
Yes
Free Wi-Fi
Yes
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Staffing

Staffing level
Yes
Full-Time

Station Location

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