Customer Services
Get in touch, we're here to help
To help us improve, we're committed to listening to your views, so please use the services on these pages to get in touch.
To make it even easier, use the Contact Us form and email us direct.
If you would like to talk with a member of our Customer Services Team, please call: 08457 000 125 (open daily, 0700 to 2200).
If you do have a claim for compensation for a delayed journey, please download the form below and send it to our Customer Services team at:
First Great Western
FREEPOST
SWB40576
Plymouth
PL4 6ZZ
Compensation for Delays form
Train times & tickets
Live Updates
Live Departure Boards
Uses latest train information provided by National Rail Enquiries.
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