Plan your journey and jump the queue
Find out about our vision, our business, our team, and career opportunities.
Get in touch with our customer services team or browse our media centre.
Get help with everything from changing your ticket, to refunds, to lost property. Contact us to ask a question, and give us your feedback to help us continue to improve our service.
Become part of our flourishing Facebook community and follow us on Twitter for real time service updates and answers to your questions.
Read the latest news and press releases about First Great Western’s services and stay up to date with developments in the transport industry.
Find out more about our vision and company structure at First Great Western, and how we’re working to together to make sure you get the best possible service.